COVID-19 support

Guidance and support relating to Covid-19

Guidance and support relating to Covid-19

We all need to carry on playing our part in helping to control coronavirus.

Approximately one in three people who have coronavirus have no symptoms and could be spreading it without realising it.

So, remember – ‘Hands. Face. Space.’

  • Hands – wash your hands regularly and for at least 20 seconds
  • Face – wear a face covering in indoor settings where social distancing may be difficult, and where you will come into contact with people you do not normally meet
  • Space – stay two metres away from people you do not live with where possible, or 1 metre with extra precautions in place (such as wearing face coverings)

Infection levels continue to fluctuate so restrictions on how we can live our lives in Greater Manchester may change quickly. For the most up to date information on what you can and can’t do visit

By following the rules and restrictions in place, we can all help to slow the spread of Covid-19 in our communities and protect those at higher risk.

If you have been identified as clinically extremely vulnerable and previously asked to ‘shield’ the guidance may be different for you. For the latest information and advice go to the guidance on shielding page on the Government website.

In Greater Manchester, we are working closely with Greater Manchester Combined AuthorityGreater Manchester PoliceTransport for Greater Manchester, NHS bodies, local authorities, voluntary sector organisations, and many other partners since the beginning of the outbreak to limit the spread of Covid-19, manage the impact and ensure vulnerable people get the support they need. We have a jointly produced Greater Manchester COVID-19 Management Plan that sets out how we will manage outbreaks.

Wearing a face covering

You are required to wear a face covering in any enclosed space – this includes hospitals and other healthcare buildings, shops and public transport.

If you attend an NHS appointment at a hospital, or other premises, you will need to wear a face covering. This can be anything that covers your nose and mouth, while allowing you to breathe freely. The government has provided guidance on how to make your own face covering. You should bring your own but healthcare premises, such as hospitals, will be able to provide a mask in an emergency.

There are some circumstances, for health, age or equality reasons, where people are not expected to wear face coverings. Those who have a legitimate reason for not wearing a face covering should not be routinely asked to give any written evidence of this. However, an exemption card template is available for those who feel that more comfortable if they are able to show something.

Forming a bubble

Those who live alone, or single parents, can form a ‘support bubble’ with one other household. This means you can spend time together indoors and do not need to stay two metres apart. This should be exclusive so you can’t change your bubble once you have set it up.

If you live in a household with anyone aged under 14, you can form a ‘childcare bubble’. This allows friends or family from one other household to provide informal childcare, including staying overnight. You can only be in a childcare bubble with one other household. A childcare bubble can only be used for childcare. It is best to form a childcare bubble with a household who live locally to help prevent the virus spreading.

What to do if you have symptoms of Covid-19

If you have symptoms of Covid-19 (a new continuous cough and/or a high temperature, a change/loss of taste or smell) you will need to self-isolate at home for 10 days. Anyone else in your household must also isolate for 10 days. Self-isolating means staying at home and not going out to buy necessities, to exercise or go to work. You should order a test for coronavirus straight away at or by calling 119. If your test is positive, you and other members of your household must continue to self-isolate. The NHS Test and Trace Service will contact you with instructions on how to share details of people you have had close, recent contact with and places you have visited. The NHS website has more information on coronavirus test results.

Do not go to a GP practice, pharmacy or hospital. If you, or a member of your household, feel you cannot cope with your symptoms at home, your condition gets worse, or your symptoms do not get better after seven days, then use the NHS 111 online coronavirus service. If you do not have internet access, call NHS 111.

The NHS website has information on Covid-19 symptoms and what to do if you feel unwell.

The Covid-19 vaccine 

The NHS is vaccinating people against Covid-19. Those who are most at risk of Covid-19 are beingHow to get a Covid-19 vaccination. Info can be found at:

offered the vaccine first. This order of priority is based on advice from the Joint Committee on Vaccination and Immunisation.

The NHS will let you know when it’s your turn to have the Covid-19 vaccine. It’s important not to contact the NHS for a vaccination before then.

The vaccines are safe and effective and give the best protection against Covid-19. They have met strict standards of safety, quality and effectiveness set out by the independent Medicines and Healthcare products Regulatory Agency. As with all other licensed medicines, vaccines are only be available on the NHS once they have been thoroughly tested to make sure they are safe and effective.

There is a chance you might still get or spread Covid-19 to others even if you’ve had the vaccine. So, you must continue to follow social distancing guidance, stick to the current rules and restrictions and wear a face covering in places where it’s hard to stay away from other people.



Useful information about the coronavirus vaccine

A selection of support and guidance for people who may have more specific needs or concerns

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Adult Social Care resources

Where to find resources and support

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Student support - resources for universities

A range of signposts to support services, health advice, resources and communication materials

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Advice and support around community hubs, volunteering, ways to keep moving and support for homeless people

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Mental health and wellbeing

Information on where to find resources and support

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Businesses, transport and services

Guidance for businesses and information about changes to local services

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Confirmed cases of COVID-19

This page displays confirmed cases of Covid-19 in Greater Manchester from 12th May 2020

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A quick guide for parents and carers (when to keep your child off school)

Guidance for parents and cares about what to do if their child, or someone if their house, has Covid-19 symptoms

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Greater Manchester Mass Testing Expert Group

Find out about the role of this group and the work they do.

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