Residential and care homes

Government guidance

Person centred conversations training video. The PCCA team have developed a training video to show what is involved in having a person centred conversation and the benefits from working in this way. The video is aimed at a range of health and social care staff working directly with people to encourage a more flexible way of working to enable better outcomes for individuals. Feel free to use this resource in your own area or share within any networks that could benefit.

Social Care Institute for Excellence

Advice for councils and care providers during this period of sustained transmission of COVID-19. Residential care, supported living and home care guidance.

Social Care Online

  • COVID-19 guidance. Latest collated guidance from the UK’s largest database of information and research on all aspects of social care and social work.

‘This is Me’ support for people in care homes

The number of unfamiliar faces providing care and support in care homes and home care is likely to increase when staff have to self-isolate or become sick. The ‘This is Me’ document will give an essence of who this person is and complement regular care plans.

This document can be used to record details for anyone who can’t easily share information about themselves – especially critical where people don’t use words to speak or communicate typically. Family members can fill it in for their loved one, team members who know the person well or the person themselves.

This can be used at home, in hospital, in respite care or in a care home. It helps ensure that people are consistently supported in a way that makes sense to them, even if there are lots of different staff involved in providing that support. This resource may be helpful so as any new people supporting the person, will be able to get a brief overview of what makes people tick and how best to support them.

Download the ThisIsMe document


  • The Burdett Trust for Nursing – small grants. This programme provides small grants to projects that are nurse-led and focused on improving care for patients. Projects may involve clinical care, environment of care, social care, leadership or education.
  • The Care Workers’ Charity Covid-19 grant fund. This COVID-19 grant fund aims to provide emergency funding for currently employed care workers who must take time off work due to Covid-19 for either illness or self-isolation or for funeral costs.


tell me more - sign up for the latest news and information